What Personal Information do we collect and hold?
The personal information we collect includes your name, address, telephone number and email address. Personal ideas, concepts and financial information about our services and your requirements may also be collected. We only collect information necessary for our business and gather this information directly from you unless it is impracticable to do so.
How and why do we collect your Personal Information?
Personal information is collected in person or via telephone, website, social media platforms or paper based collection.
Personal information is used or disclosed for the purposes for which it is collected or related purposes that would reasonably be expected. Personal information will not be used or disclosed for any other purpose without your consent or unless required by law.
When you visit the All City website, read or download information, we may collect or note details about your visit. This information is used to improve our site and create a better online experience for you. This information is gathered by cookies which are units of information that a website transfers to a computer’s hard disk for record keeping purposes. Cookies do not personally identify users, although they do identify a user’s browser. If you do not wish to receive any cookies, you may set your browser to decline them.
Links to other websites
The All City website may contain links to websites operated by third parties. If you use these links, you will leave All City’s site. All City is not responsible for the privacy practices of such third party websites.
Access and correction
You may request access to any Personal Information we hold about you at any time. There may be instances where we cannot grant you access to the Personal Information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.
We try to ensure that all personal information is accurate, complete and current. To assist us with this, you should contact us if any of your personal information changes. If you believe that the Personal Information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it.
Where you have requested amendment of your personal information, we will consider if the information requires amendment. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it.
All City is committed to ensuring the security of your Personal Information and only employees of All City and those who perform services on our behalf will have access to it.
Changes to this statement
This policy was last updated on 30 April 2020.
If you would like to update or correct your personal information, have any questions or concerns about this Policy or if you have a complaint regarding the treatment of your privacy, contact us on the information listed below.
All requests or complaints will be treated confidentially. We will contact you within a reasonable time of your communication with us to discuss your concerns and how they may be resolved.
All City Bathrooms Kitchen Extensions
571 Waverley Road, Malvern East, VIC, 3145
Telephone: (03) 9571 7000